Our refund policy is simple:
100% refund and no cancellation fee
If you’ve paid all or part upfront, then we’ll transfer the money back to you. Otherwise, you’ve nothing to pay.
We’d prefer 24 hours notice if you are cancelling. But sometimes that’s not possible i.e if a ferry is cancelled. We will still refund your money.
One important point on Airbnb; we use the most relaxed cancellation policy setting possible, but Airbnb charge guests an admin fee for cancelling, which we can’t control. Sorry about that.
Big love. Gregor and Ruth. x